Contact Us
Telephone, or fax enquiries
Address details
Telephone or fax enquiries
When phoning us, you need to be prepared to provide the following details:
- your telephone number, business, residential, postal or email address (maximum of one)
- your bank account number (BSB number not required)
- details from an ATO-generated notice (maximum of two different notices, for example, the sequence number from any notice of assessment issued to you)
- your personal tax file number.
You are not legally required to provide your personal tax file number (TFN) however, providing it will make it quicker and easier for us to help you.
ABN, PAYG and GST for individual and non individual entities
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Business Infoline for general registration enquiries (via the ATO call centre)
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13 28 66
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Service for hearing and speech-impaired people
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1300 555 727
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Interpreter service for non-English speaking people
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13 14 50
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ABR website – for ABN registrations and changes to details
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www.abr.gov.au
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AUSkey
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General enquiries including registration and technical support
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1300 AUSKEY
(1300 287 539)
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Pay as you go (PAYG) withholding
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Other enquiries
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13 28 66
Fax: 1300 139 011
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Branch registrations only
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1300 130 904
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GST branching and grouping registration
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Enquiries
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1300 130 904
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Government entity registration
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Enquiries
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1300 130 904
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Superannuation funds registrations
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ABN superannuation registrations only
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1300 130 904
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ABN suppression
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Suppression of ABN only
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Fax: (02) 6250 0737
Email: ABNSuppressionRequests@ato.gov.au
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Administrative Appeals Tribunal (AAT)
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Formal review of refused ABN decisions
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1300 366 700
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Individuals
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Tax file number application enquiries only
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13 28 61
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If you are calling from overseas, phone +61 2 6216 1111 during our business hours, 8.00am to 5.00pm (Australian Eastern Standard Time or Eastern Daylight-saving Time) and ask for your call to be transferred to the appropriate area within the ATO. Alternatively, you can fax us on +61 2 6216 2830. Other telephone contact numbers may not work from some countries.
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Address details
Correspondence regarding registration should be sent to:
For address details on where to send a form, refer to address details on the actual form.
Suppression
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Requests for suppression of ABN details
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Assistant Registrar
Australian Business Register
PO Box 9977
NEWCASTLE NSW 2300
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Certified extracts
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Postal address for requests for certified extracts
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Assistant Registrar
Australian Business Register
PO Box 341
NEWCASTLE NSW 2300
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