ABR Help Topics
If you are not happy with a decision we make, the following avenues are available to you:
For information and technical support relating to the ABR website refer to Technical information .
If you are not satisfied with our decisions, service or actions, you have the right to make a complaint.
We recommend that you:
To lodge a complaint:
Australian Taxation Office
PO Box 1271
ALBURY NSW 2640
If you disagree with certain decisions made by the Registrar of the Australian Business Register (ABR), you can lodge an objection.
However, before doing this, you should consider phoning us on 13 28 66 between 8.00am and 6.00pm, Monday to Friday, to discuss your situation.
You can object to:
You have 60 days from the date the decision was given to you to object .
If you are lodging an objection to a refusal to give you an ABN, include the refusal identifier - labelled as 'Your reference' in the ABR notice sent to you.
To avoid a delay to your objection, include your contact details, your ABN (if you have one) and supporting documents in your objection form.
For information about lodging an objection, visit Objection guide on www.ato.gov.au
If you are dissatisfied with an objection decision, you may:
An application to the Administrative Appeals Tribunal to review a decision:
An application fee is normally payable.
The tribunal can confirm, vary or set aside our decision.
A tribunal hearing is less formal than a court hearing. It is held in public unless you ask for it to be in private. You can appear in person or be represented by someone you choose.
The electronic version of this document is the only authorised version.
Last updated: 13/08/2012
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